Learn about your guests and provide the personalized experience they deserve.
Manage your communication channels and messages.Respond blazingly fast to your guests.
Improve your guests' experience with personalized offers, quicker access to services, and much more.
Use reports, analytics, and business intelligence to improve your targeting efforts.
Optimize your hotel performance to provide the finest experience clients have never had before.
Keep track of your guests and their requests for providing them best experience.
Track, manage, and act on all incoming service orders with the fast and reliable notification system.
Manage all your operations, reservations, check in / check outs and housekeeping at one place.
Chatbot concierge provides information such as nearby tourist offer, events and activities.
Each guest gets unique recommendations based on their preferences and guest profile.
No need to download and install an app, all the conversation is straight via existing instant messaging platforms.
Decide what content, recommendations and offer you want to show to your guests.
Increase your ratings by giving the guests what they love most.
Our cutting-edge AI technology processes data and gives you an overview of each guest.
Segment your previous, current, and future guests into meaningful groups and interact with them at any moment.
Keep track of each guest's history and previous interactions with your hotel services.
Our chatbot solution won 2nd place at the two-day Open Data Hackathon, organized by the Croatian Agency for SMEs, Innovations and Investments (HAMAG-BICRO) within the ODEON project (Open Data for European Open iNnovation), funded through the Interreg Mediterranean program of the European Regional Development Fund.
Our solution has been selected as the first project to be supported by BIRD Analytics & AI Incubator from Poslovna Inteligencija in further development!
BIRD Analytics & AI Incubator is intended for all software ideas in the field of data analytics, artificial intelligence and machine learning, and provides teams with a complete infrastructure for project development with the support of leading experts in this field.
We are also part of the 5th generation of SPOCK incubator.
SPOCK is a 6-month startup programme tailored specifically for students and employees at the University of Zagreb. With a focus on ideas and projects from the earliest stage to an MVP phase, SPOCK provides leadership, support, knowledge acquisition and development of skills necessary for every early-stage startup founder.
We are listed on the first Croatian AI Landscape in the “Hospitality and Tourism” section – it is the first Croatian AI registry of all stakeholders in the artificial intelligence ecosystem in Croatia, including companies, startups, educational and research institutions and other relevant organizations.
The research is conducted by CroAI, the Croatian Association for Artificial Intelligence.
Everyone knows that having a good relationship with your receptionist is a big plus. But, what if that receptionist is an AI-powered Chatbot? … Read More
Introduction of AI-powered digital assistants to the hospitality industry which prides itself on providing a “personal touch” may seem counter intuitive. However, the evolution of mobile technology has increased customer expectations of services across the board, and hotels are no different. A digital assistant in the form of a chatbot can assist the staff in providing a high quality level of service guests have become accustomed to, without losing the “personal touch”. … Read More
With the surge of technological advancements, the way people travel has changed dramatically. To stay competitive, every business in the tourism and hospitality industry needs to adapt and improve customer experience if they want to attract new customers as well as improve loyalty with existing ones. As proven by other industries, chatbots are a very efficient way to tackle the ever-so growing customer expectations. … Read More