Daily Archives: May 10, 2021

Man using a chatbot

Chatbots and Travel

With the surge of technological advancements, the way people travel has changed dramatically. To stay competitive, every business in the tourism and hospitality industry needs to adapt and improve customer experience if they want to attract new customers as well as improve loyalty with existing ones. As proven by other industries, chatbots are a very efficient way to tackle the ever-so growing customer expectations. … Read More